Shipping Policy

Last Updated: October 3, 2026

Thank you for shopping with us! We are committed to providing you with a smooth and enjoyable shopping experience. Please review our shipping policy below for information about order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed within 1–3 business days after your purchase.

Business days are Monday through Friday and do not include weekends or holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Because we work with third-party suppliers and fulfillment partners, processing times may occasionally vary depending on product availability.

2. Shipping & Delivery

We currently ship within the United States only.

Estimated delivery time is:

5–14 business days after your order has been processed.

Please keep in mind that delivery times are estimates and are not guaranteed. Delays may occur due to carrier delays, weather, holidays, high order volumes, or circumstances outside of our control.

3. Shipping Costs

Shipping costs will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any free-shipping offers will be clearly advertised and may be subject to specific terms and conditions.

4. Order Tracking

Once your order has shipped, you will receive tracking information by email when tracking is available.

Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation.

If your tracking information has not updated after several days, please contact us for assistance.

5. Incorrect Shipping Addresses

Please make sure your shipping address is correct and complete before placing your order.

If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been submitted for processing.

We are not responsible for packages delivered to an incorrect address provided by the customer, subject to applicable law.

6. Lost, Stolen, or Delayed Packages

Once an order has been shipped, it is in the possession of the shipping carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us with your order number and tracking information. We will do our best to assist you in working with the carrier to locate your package.

For packages marked as delivered, please first check around your delivery area, mailbox, porch, household members, and neighbors.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged item and packaging.

We will review the situation and work with you to determine the appropriate resolution in accordance with our refund and return policy.

8. Multiple Shipments

Some orders may be shipped from different fulfillment locations. As a result, items from the same order may arrive in separate packages and on different days.

If your order is shipped in multiple packages, you may receive more than one tracking number.

9. Contact Us

If you have questions about your order or shipping, please contact us at:

Email: Cozytreasureco@gmail.com

Business Name: Cozy Treasure Co

We appreciate your business and thank you for choosing us!

Please note: This shipping policy is intended as general website copy and should be reviewed to make sure it matches your actual supplier and carrier terms and complies with applicable laws.